I returned as wrong size, but also from the original details I thought I was buying from Australia only to find it was made in China We are very sorry to hear your item did not fit.
We do try to advise customers on sizing by providing size charts online. I can see that we have now received your return and a full refund for that item has been issued back to your payment card.
We design our garments in the UK and we source and manufacture our garments from all over the world to get the best quality and prices for our customers.
Our wool is sourced from Australia and New Zealand and our products are made by skilled workers in China, Italy, Turkey, Portugal, Cambodia, India, Bangladesh.
We adopt a sustainable policy on sourcing our garments and an ethical approach in the factories that are used. All have been inspected by approved third parties and our employees visit on a regular basis.
If you would like specific information on where your garment is made from please just let us know and We will be happy to help.
Kind regards,
WoolOvers