Unfortunately the slippers were defective, as one of the inner crossover sheepskin straps was twisted. It felt uncomfortable against my foot. I think that the manufacturer should check them more thoroughly.
Thank you for your comments on your recently purchased item from us. We are sorry to
hear that this item did not live up to the high standard that you would expect from us. We
are always looking to improving our service and products, so I have forwarded your
remarks to both our Design Team and our Brand & Merchandising Team. If you do have
any further questions or queries, please do not hesitate to contact us.